Flume support

Contact us

Email support@tryflume.ai. Write from the email address on your Flume account, so we can find your account.

Flume AI Inc., 40 Boardman Pl, San Francisco, CA 94103, United States.

Using Flume in ChatGPT and Claude

Flume works inside ChatGPT and Claude. Describe a job and add a photo of a tile or floor you like, and Flume finds matching tile and vinyl flooring with prices and instant quotes. Orders and samples are placed on the Flume web app at https://app.tryflume.ai.

• Connect: ask ChatGPT or Claude to find tile or vinyl flooring with Flume, then sign in to Flume when asked.
• Disconnect: remove Flume in ChatGPT or Claude.
• "Connect your Flume account": your connection has ended. Connect again.
• Instant quotes not available yet: new accounts are reviewed first. You can keep searching meanwhile.
• Photo not accepted: use a JPEG, PNG, WebP or iPhone (HEIC) photo.

Privacy and security

Flume receives only what ChatGPT or Claude sends for your request, never your whole conversation. See our Privacy Policy (https://tryflume.ai/privacy-policy) and Terms of Service (https://tryflume.ai/terms-of-service). To report a security issue, email support@tryflume.ai with "Security" in the subject.